Customer Service Co-ordinator

Monday to Friday, 37.5 hours per week. Salary circa £26000 per annum. Full onsite. Will suit car owner/commuter, as not close to public transport routes regrettably. I am delighted to be working with a well-established and world leader in their sector client, seeking an experienced customer Service professional to join the team in a newly created role, due to continued growth. My client is a multi-award market leader in their sector, and will support you in your journey to becoming a valued member of their customer team. They are currently looking for a full-time motivated and enthusiastic individual to join our busy team in the position of Customer Service Coordinator,. You will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and within SLA. You will be dealing with customer concerns received by telephone or email. In addition, you will administer orders and address enquiries from both external customers and the sales teams. In addition, the position involves general administration duties within our clients operations Team. Efficiency and accuracy are essential, to ensure that our customers are dealt with in a prompt, polite and professional manner. The role entails the daily processing of orders, relaying information internally and externally as needed, using a variety of databases, in order to service customer requirements. The role also involves significant customer contact and ..... full job details .....