Customer Service Co-ordinator

Customer Service Co-ordinator Monday to Friday 08:30-17:00 Early finish on a Friday 27,000- 29,000 DOE CRC Recruitment is currently looking for an experienced Customer Service Co-Ordinator for a well-established business based in Daventry. You will need to have experience in working in an office-based environment, as you will be providing sales and administrative support for all products and sale office processes. We are looking for someone who is confident on the phone in speaking to new and exciting customers with previous experience. Key Responsibilities: Be responsible for sales support for both UK and Export customer enquiries / orders for specified suppliers, plus support for other accounts / products. Provide general sales support for customer enquiries / orders for all other products. Provide sales / administrative support for field sales force. Be responsible for review of stock demand reports and monitoring stock levels for specified main accounts, plus support for other accounts / products. Be responsible for progressing products from specific suppliers and updating delivery information on to the Datafile system. Be responsible for ensuring all special purchase prices from suppliers for designated products are updated on the system. Provide management with updates on supplier performance. Be fully conversant with IT Systems (including Datafile and the CRM). Be fully conversant with office / order procedures. Become fully conversant with the ..... full job details .....