Customer Service Assistant

Customer Service Assistant - £13.75 per hourNottingham (NG1), Immediate StartA busy student accommodation site is looking for a friendly, professional, and customer-focused Reception / Customer Service Assistant to provide a welcoming presence and excellent support for residents.Key Responsibilities• Acting as the first point of contact for residents and visitors at the front desk• Handling enquiries professionally via phone, email, and face-to-face interactions• Maintaining accurate records and ensuring smooth shift handovers• Assisting with resident queries, complaints, payments, and parcel deliveries• Preparing and maintaining communal areas while supporting resident events and activities• Responding appropriately to incidents and following all health and safety procedures• Logging and monitoring maintenance requests, alongside general administrative dutiesAbout You• Previous experience in a busy customer service, reception, hospitality, hotel, or student accommodation environment• Excellent communication and interpersonal skills• Confident using Microsoft Office and other basic IT systems• Calm, approachable, organised, and dependable• A positive, proactive attitude with a willingness to support wherever neededApply today for immediate ..... full job details .....