Customer Service Advisor - German Speaking

Are you an experienced German Speaking Customer Service Advisor who enjoys building customer relationships, solving problems and supporting customers from initial enquiry through to order fulfilment?We re recruiting a German Speaking Customer Service Advisor to join a successful global manufacturing business based in Nottingham.You ll primarily support customers across Germany, as well as some UK customers, working closely with sales, manufacturing and other internal teams. This is a varied B2B customer service role covering quotations, order processing, customer queries and coordinating orders through to delivery.What s on Offer c£32,000 salaryAnnual bonus of up to 5%Monday to Friday working50/50 hybrid working (Tuesday and Wednesday are office-based days)Opportunity to join an established global manufacturing business The RoleAs German Speaking Customer Service Advisor, your responsibilities will include: Supporting German-speaking customers with enquiries and new ordersPreparing and issuing customer quotationsFollowing up quotations and supporting opportunities for business growthProcessing customer orders and maintaining accurate information within SAPCarrying out contract reviews to ensure customer requirements are understood and metProviding customers with product and order informationBuilding strong relationships with internal teams to support on-time order fulfilmentProcessing customer returnsWorking with Finance to resolve credit and invoice queriesMaintaining ..... full job details .....