Customer Service and Sales Administrator

Customer Service AdministratorMonday to FridayCustomer Service and Sales AdministratorUp to £30,000 Office-Based Near StaplehurstAbout the roleLooking for a varied administration role where you can make a real impact? An exciting opportunity has arisen for an experienced Customer Service and Sales Administrator to join a successful and well-established business based near Staplehurst. This office-based role offers plenty of variety, combining customer service, sales administration and office support. You''ll play a key role in ensuring customers receive an exceptional service while supporting the smooth day-to-day running of the business. From processing orders and quotations to managing customer enquiries and maintaining accurate records using ERP and CRM systems, no two days will be the same. If you''re organised, proactive and enjoy working in a fast-paced environment, this is an excellent opportunity to join a supportive team with genuine long-term prospects. Deliver exceptional customer service via telephone and email.Manage customer enquiries, ensuring a prompt and professional resolution.Process sales orders, quotations, acknowledgements and related documentation accurately.Maintain customer accounts, records and administrative systems.Coordinate with internal teams to ensure orders are fulfilled efficiently.Arrange deliveries and collections with courier providers.Support purchasing, stock administration and invoicing processes.Maintain accurate records using ERP and ..... full job details .....