Customer Service Executive

Our client is an innovative, UK based, privately owned company which Designs, Manufactures and Markets Professional Quality Tools for Plumbing, Roofing and Drainage.Located near Sutton in Surrey, they are a family owned and managed SME and are currently recruiting for a Customer Service Executive.The main purpose of the role is to be the first point of contact for customers, via phone or email and process and invoice outgoing orders and provide administrative support to customers, Despatch and Sales teams for UK and Export orders.Key Responsibilities:To take orders from customers by telephone, email and/or websitesProcess orders and generate pick lists and despatch notesGenerate customer pro forma invoices, invoices and creditsHandle any general customer queries and follow up where requiredDesired Experience and Skills:Exceptional attention to detail with a high level of accuracyEffective communication skills, both verbal and writtenComputer literateProactive attitude with a desire to support the customer and ensure a high standard of customer serviceBenefits:Discretionary Company Bonus SchemeFree ParkingApply today with an up-to-date CV. ..... full job details .....