Customer Service and Quality Manager

Customer Service and Quality Manager Location: Bridport, DorsetJob Type: Full-Time, PermanentSalary: Up to £50,000 About the Opportunity Our client is a well-established specialist services organisation operating within highly regulated and technical industries. They provide testing, inspection, calibration, compliance, and engineering support services to a diverse customer base, helping organisations maintain quality, safety, and operational excellence. Due to continued growth, they are seeking a Customer Service and Quality Manager to join their team in Bridport. This is an excellent opportunity for an experienced professional with a background in quality management, customer service, and operational coordination to take ownership of a highly visible role within a growing business. The Role The Customer Service and Quality Manager will be responsible for maintaining quality management systems, supporting customer service delivery, overseeing operational processes, and ensuring compliance with recognised industry standards. Working closely with engineering, operational, and administrative teams, you will drive process improvements, maintain audit readiness, and help deliver a consistently high standard of service to customers. This role would suit someone with experience in a regulated, technical, engineering, or manufacturing environment who enjoys balancing quality assurance, operational support, and customer engagement.Key Responsibilities Customer Service and ..... full job details .....