Contract

customer Service Coordinator

RGB Recruitment

Litton Cheney, Dorset, DT2 9AS

£28000 - £32000 per annum

Posted: 14 July 2026 (3 weeks ago)

Closing date: 13 August 2026

Ref: 60403721

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About the Role

The Customer Service Coordinator position in Litton Cheney is a full-time, contract role covering maternity leave until August 2026, offering a salary between £28,000 and £32,000 pro rata with hybrid working options. Acting as the primary liaison for homeowners, you will oversee enquiries, defects, and aftercare from legal completion through the warranty period. Close collaboration with site teams, subcontractors, and suppliers is essential to resolve issues effectively. Candidates should possess prior customer service or customer care experience, alongside strong communication and organisational abilities. This role suits someone adept at managing multiple tasks while maintaining high service standards for a reputable home developer.

Customer Service Coordinator
(Hybrid Working Available) Based Dorset/Devon/Somerset
Job Type: Full-Time ( Maternity cover contact starting August 2026 )
£28k - £32k pro rota
An exciting opportunity has arisen for a Customer Services Coordinator to join a growing developer with an excellent reputation for delivering high-quality homes and outstanding customer care.
You'll be the main point of contact for homeowners, managing customer enquiries, defects, and aftercare from legal completion through the warranty period. Working closely with site teams, subcontractors, and suppliers, you'll ensure issues are resolved efficiently while delivering an exceptional customer experience.
About You
• Previous experience in customer service, customer care
• Excellent communication and organisational skills.
• Strong attention to detail and the ability to manage multiple priorities.
• Confident using Microsoft Office.
• Experience within house building, construction, property, or maintenance would be advantageous but is not essential.
• Own transport to travel of the office or site
What's on Offer
• Competitive salary.
• Hybrid working.
• Pension scheme.
• Training and development opportunities.
• Supportive team environment
If you're looking for a varied role where you can make a real difference to the customer journey, we'd love to hear from you.