Customer Service Administrator

Customer Service AdministratorSalary: £26,000 - £28,000 per annumHuddersfieldElevation Recruitment Group are working with a dynamic manufacturing business based in Huddersfield to recruit a Customer Service Administrator on a permanent basis.This is an excellent opportunity to join a growing organisation in a varied customer service and administration role, supporting customers and internal teams to ensure a seamless order process and exceptional service delivery.Main Duties of the Customer Service Administrator include:Supporting UK customer orders via phone and emailManaging end-to-end order processing from order receipt through to transport and deliveryKeeping customers updated on delivery schedules and lead timesLiaising with internal departments to ensure customer requirements and deadlines are metHandling and resolving customer enquiries and complaints efficientlyMaintaining and updating customer records within the CRM systemSupporting wider customer service initiatives and projects as requiredContributing to the continuous improvement of internal systems, reporting, and documentationProviding reception support, including meeting and greeting visitorsAssisting with the hosting of visitors and company events when requiredSupporting the wider team with general administrative duties as neededThe ideal candidate will have:Previous experience working within a busy customer service or administration environmentExperience using CRM systemsExcellent attention to detail and a ..... full job details .....