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Permanent

Customer Service Analyst

Cambridge
money-bag 30000.00-30000.00 Annual
Posted 1 week ago

Support Coordinator - Hybrid - Cambridge - 30,000 My client, a growing organisation in Cambridge, is looking for a dynamic Support Co-ordinator to join their high-performing business support team. This role is three days per week in their Cambridge office.In this role, you will make sure systems, processes, and people run smoothly. You''ll support internal users, lead small projects, analyse data, and contribute to continuous improvement initiatives across the business.This is a chance to step beyond a traditional support role and become a key contributor to company-wide performance. You''ll be encouraged to bring ideas, drive improvements, and make an impact-while being part of a collaborative, people-focused culture. Requirements:Experience producing insightful reports using ExcelGenerate data insights from company softwareTroubleshoot system issues and maintain data integrityExperience in a helpdesk environmentAdvanced Excel skills (pivot tables, lookups, data manipulation)Strong analytical, communication, and problem-solving skills Benefits23 days Holiday + Bank Holidays + Your birthday offHoliday Purchase SchemeLife AssurancePension - 5% employee and 3% employerWorking hours are 8:30 - 17:00 Monday to Thursday, 8:30 - 16:30 FridayAnd more Contact me: (url removed)Candidates must be based in the UK and have full right to work. ..... full job details .....

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