Customer Service & Events Assistant

Job Title: Customer Service & Events Assistant

Location: Westminster, London (hybrid working)*

Pay: -13.50- 14.00phr

Duration: 2 months min

Days: Part-Time, 2-3 days a week - flexibility needed.

Hours: 9:30am-5:30pm, 30 min break

Start Date: Thursday 17th July

*days in the office and at home on 2nd page

Responsibilities:

• Manage the inbox and handle incoming calls
• Put together informative packs for upcoming conferences and events.
• Support the membership and events team with general office administration.
• Facilitate all event registration communications seamlessly.
• Distribute conference passes and ensure everything runs smoothly.
• Chase any missing information from event attendees to keep things on track.
• Answer queries from new, existing, and former members, providing quick and informative customer service.
• Assist the events team with ad hoc or administrative tasks as needed.

Experience/Skill Set Looking For:

• Experience in admin and customer service is essential.
• Ability to manage a diverse range of queries and engage with various personalities.
• Excellent customer service skills-prepare for lots of emails and calls!
• Strong written and verbal English skills are a must.
• A calm, friendly character that brings positivity to the team.
• An interest in politics or general political awareness is a bonus but not necessary!

Work schedule:

July

17 July - in office

21 July - home

24 July - in office

29 July- in office

30 July- in office

August

6 August- home

7 August- in office

8 August - home

12 August - in office

14 August - in office

15 August - home

20 August - in office

21 August - in office

22 August - in office

26 August - home

28 August - in office

29 August - home

September

1 September - in office

2 September - in office

4 September - in office

9 September - in office

10 September - in office

11 September - in office

17 September - in office

18 September - in office

19 September - in office

20 September - home

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.