Customer Service Advisor

A new career opportunity has arisen for a Full Time, Customer Service Advisor to join our client''s Biggleswade office and be part of their on-line operations team, to help assist in the day to day running of their customer services department. This is a fantastic opportunity to join an exciting division of a large well-established business, with impressive offices and premises! Working within the electrical wholesales industry, this business is looking for individuals to join their team of up to 20 employees. This position will be dealing with a high-volume of in-bound calls on a daily basis. Customer Service Advisor Working Hours: Monday to Friday 8:00am - 5:30pm Annual Leave: Starting at 20 days plus Bank Holidays, rising with length of service to a max 25 days over a 5 year period. Free Parking available Impressive client premises and facilities Full time office based Salary: £12.21 per hour - salary progression route Responsibilities will include: Inbound and outbound calls to customers and Internal Branches. Processing customer''s website placed product orders Processing internal Branch placed product orders Communicating with customers via on-line chat and e-mail communications Tracking orders and liaising with all courier networks, dealing with returns Problem solving as and when required Assisting customers when using business website, placing orders etc. offering support General office / customer service duties and administrative tasks Skills, ..... full job details .....