Customer Service Advisor

Customer Service AdvisorSalary: £30,000Location: Eccles - fully office basedContract: PermAn excellent opportunity has arisen for a Customer Service Advisor to join a successful and growing business based in Eccles. This role is ideal for someone who enjoys delivering outstanding customer service, building strong relationships, and working as part of a supportive team.You will support both UK and international customers, working closely with sales teams and internal departments to ensure orders and customer requirements are managed efficiently. The position offers exposure to international logistics, customer relationship management, and global trade processes, along with opportunities for training and career development.Key ResponsibilitiesManage customer service and administration activities including order progression, forecasting, and customer supportBuild and maintain strong relationships with customers, Account Managers, and internal teamsProvide accurate updates and resolve customer queries in a professional and timely mannerSupport colleagues across different regions and provide cover during absencesWork with logistics and commercial teams to deliver efficient and cost effective solutionsMaintain high standards of customer service in a fast paced environmentAttend meetings and contribute to continuous improvement initiativesKeep up to date with export procedures, logistics processes, and international trade requirementsAbout YouPrevious experience in a customer ..... full job details .....