Customer Service Advisor

We are looking for people to join the busy team in Ringwood to deal with customer services calls and queries. This is a temp to Perm role. Salary : : £26,624 per annum plus on target bonus £2,400 per annum Hours : 40 hours per week - Monday to Friday between 8.30am and 7pm, Saturday 8:30am to 5pm, Sunday 9am to 5pm. - Hybrid working after training Location : Ringwood Main Purpose of Role Taking inbound orders Customer service calls Inbound calls include but are not limited to: Placing orders, Setting up/cancelling subscriptions Subscription queries Taking payments and updating customer account information To deliver an exceptional customer experience at all times To deliver the required call quality targets To deliver the required sales targets. To deliver the required productivity targets. Experience Previous Customer Service experience is essential Experience of delivering against clear targets is essential Previous telesales experience is desirable Previous call centre experience is desirable Full driving licence is desirable We are an equal opportunity employer and select staff on merit, irrespective of age, disability, gender reassignment, marriage and civil partnership, race, sex, sexual orientation, religion or belief. Refresh Recruitment Limited does not presently hold a Sponsorship License and while this status is reviewed regularly there is no present proposal to apply for such a License ..... full job details .....