Customer Service Advisor

Customer Service AdvisorDo you have previous telephone handling or customer service experience?Red Recruitment is recruiting Customer Service Advisors on behalf of our client who are one of the UK''s largest, most-trusted, vet-run suppliers of veterinary medication and animal products licensed in the UK. This is a a permanent position with a salary of 25,646 Per Annum and great company benefits. In order to be considered for this position, you must hold a full UK driving licence, have your own vehicle and be happy working in a pet friendly office.Benefits, Culture and Package for a Customer Service Advisor:Salary: 25,646 Per AnnumHours: Monday - Friday, 8.45am - 5pmContract Type: PermanentStart date: ASAPLocation: KeynshamFull training is providedFree parkingDogs in the officeRegular social eventsKey Responsibilities of a Customer Service Advisor:Dealing with inbound calls from customers and assisting them with their order enquiries and general questionsHelping customers who are chasing their prescriptionsResponding to email enquiriesLiaising with company suppliers to arrange collections, deliveries, item repairs and moreCommunicating with delivery drivers and vets regularly to chase prescriptions and deliveriesKey Skills and Experience of a Customer Service Advisor:Full UK Driving Licence due to the locationExperience working in a customer service environment (contact centre, receptionist or call handler)Confident and friendly telephone manner, with the ability to adjust ..... full job details .....