Customer Service Advisor

Join a thriving retail centre in Grantham where your passion for customer service will make a real difference to every customer''s experience. We have a new role as a Customer Service Advisor to join our client''s retail centre in Grantham, this is a customer facing role dealing with people mainly face to face but also over the phone.All you need to be applicable for this position is a passion for customer service, and at least 1 year''s experience dealing with customers F2F. Our client is offering an excellent salary, great benefits, full training, progression and even bonus. Basic: £30,000 OTE £36,000 Shift and schedule: Monday to Friday 08.30 and 17.30 (Set day off in the week) Saturdays 08:30 - 16:00 Location: Grantham Benefits: Staff discounts on servicing, tyres, and MOTs Full training provided 32 days holiday including Bank Holidays Extensive on-going training programme Career development: training and Company growth to boost career progression Bonus scheme up to £6,000 per year Life Insurance Pension scheme Employee Assistant Program Long service recognition, enhance maternity and paternity leave Retail vouchers, eye care vouchers, buy/sell holidays, flu jab, cycle to work scheme, Company events Job Responsibilities: Own the complete in-centre customer journey from arrival through to departure and future bookings Be honest with the customer about what services/products their vehicle needs Act as the single point of contact for the customer during their visit, ..... full job details .....