Customer Service Specialist

Join a leading automotive centre as a Customer Service Specialist and build your career in a supportive, growth-focused environment. Our client is looking for a Customer Service Specialist to join their centre in Newark, this is a new position for our client in their automotive centres nationwide. It''s a front-of-house role giving trusted advice and exceptional service to valued customers. This role offers a great salary, benefits, bonus scheme, training programme and career progression. Location: Newark Pay / salary: Basic: £30,000 + bonus £500 per month OTE: £36,000 Job type: Permanent / Full time role Shift and schedule: Monday to Friday 08.30 and 17.30 (Set day off in the week) Saturdays 08:30 - 16:00 Benefits for the Customer Service Specialist role: Bonus scheme up to £6,000 per year Full training provided 32 days holiday including Bank Holidays Extensive on-going training programme Career development: training and Company growth to boost career progression Staff discounts on servicing, tyres, and MOTs Life Insurance Pension scheme Employee Assistant Program Long service recognition, enhance maternity and paternity leave Retail vouchers, eye care vouchers, buy/sell holidays, flu jab, cycle to work scheme, Company events Job Responsibilities: Own the complete in-centre customer journey from arrival through to departure and future bookings Deliver outstanding, consistent, and memorable service that builds advocacy and loyalty Proactively manage customer expectations, ..... full job details .....