Customer Service Advisor

As a Customer Service Advisor, based in Oldham, you''ll be the first point of contact for customers, handling queries and providing information to ensure their needs are met efficiently.

Client Details

A leading manufacturing organisation based in Oldham.

Description

• Responding to customer enquiries via phone & email.
• Providing accurate information and resolving customer issues promptly.
• Logging and updating customer details in the system.
• Escalating more complex issues to the relevant team or department.
• Assisting with general administrative tasks related to customer service.

Profile

A successful Customer Service Advisor should have:

• Strong communication skills, both written and verbal.
• A customer-focused attitude with a problem-solving mindset.
• Experience in handling customer queries.
• Good organisational skills and attention to detail.
• Basic proficiency in using computer systems and databases.
• Can commit to a temp to perm opportunity.

Please note that we are only able to consider applications from candidates who are immediately available and able to commence employment without serving a notice period.

Job Offer

• Competitive hourly rate & weekly pay.
• Hybrid working once training is completed (3 days in office, 2 days at home).
• Free on-site parking.
• Temp to perm opportunity.

If you''re interested in this role, apply now!