Customer Service Advisor

Would you like to use your experience within a busy call centre or contact centre environment in an important Customer Service Advisor role within a leading organisation that offers hybrid working and no evening shift work?A Customer Service Advisor opportunity has arisen within the busy membership services team at our client, a leading international membership organisation, where you will be responsible for providing customer help, support and guidance to members and non-members contacting the department with enquiries, complaints and queries relating to products and services. You will be providing a high level of service across various touch points including inbound and outbound calls, e-mail, webchat and social media. As a Customer Service Advisor, your role will involve:Managing all incoming and outgoing contact with customers in an efficient mannerPromoting all services to members relating to membership, financial / insurance products, and site informationDeveloping knowledge across the full range of products available for membersProviding a high level of service and information to customers I am interested in speaking with candidates who have experience working as a Customer Service Advisor, Motor Assistance Coordinator, Medical Assistance Coordinator, Travel Assistance Coordinator, Call Centre Advisor, Contact Centre Advisor, Call Centre Agent, Contact Centre Agent, or Customer Service Administrator, within a fast paced, busy call centre or contact centre environment. ..... full job details .....