Customer Service Administrator

Customer Service AdministratorCustomer Service Administrator - Croydon - Leading Employer Are you a customer focused professional seeking a new role with a leading employer?Are you seeking employment with an employer of choice who can offer clear career progression and development?Our leading professional services client based in Croydon are seeking a motivated and customer focused candidate to work within there accounting function as a Customer Service Administrator. Working as part of a team in a highly successful department, you will play a key role in responding to customer queries via email and resolving billing and general account queries Leading company with excellent benefitsFull training providedExcellent working conditions and office environment Excellent progression and development within the business Agile / Hybrid working once fully trained Monday to Friday 9am to 5:30pm (can be flexible) NEG up to 26.2k + extensive benefits + 33 days holiday + Birthday leave Permanent role Duties include:Respond to customer queries via email relating to payments Investigations / issue resolution Update internal systemsData entry and systems updatesManage and prioritise high volumes of emails and system tasks Produce correspondence to customers where neededProcess transactions relating to customer paymentsExperience needed:Proven customer service experienceExperience with supporting customers with bills, payment or similar would be an advantageKeen to learn new processes and ..... full job details .....