Customer Service Advisor

Urgently Required I am urgently seeking an experienced Customer Services Advisor to join a busy housing team on a temporary basis.You''ll act as the first point of contact for residents, handling a wide range of enquiries including repairs, rent and housing queries, while delivering a professional and empathetic service.Key duties:Managing inbound calls and emailsResolving customer queries at first contact where possibleRaising and scheduling repairs accuratelyProviding a high-quality, customer-focused serviceWhat we''re looking for:Previous customer service or call centre experienceIdeally, experience within the housing sectorConfident communicator with strong problem-solving skillsAbility to manage a busy and varied workloadThe role:37 hours per week (rota-based hours)Hybrid working (home and office split, flexibility required)Temporary opportunity within a supportive teamIs required on a temporary basis until the end of June 2026What you need to do now If you''re interested in this role, click ''apply now'' to forward an up-to-date copy of your CV, or call us now. If this job isn''t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. ..... full job details .....