Customer Service Advisor

6 month fixed term contract role for a Customer Services Advisor near Clifton Triangle-100% OFFICE Your new company Company based near Clifton Triangle are looking for the right person for a 6 month contractYour new role Ready to step into a role where your calm under pressure, problem-solving prowess, and people-first mindset truly shine? We''re on the hunt for a Customer Service Coordinator who''s not just great at ticking boxes-but thrives on creating exceptional customer journeys. What you''ll be doing:Managing customer queries via email and phone with speed and empathy.Coordinating with the business to ensure timely resolutions to customer queries.Tracking works and pushing for completion within 28 days.Keeping systems updated and KPIs on point.Collaborating across departments to deliver seamless service.What you''ll need to succeed Experience in a fast-paced, customer-focused environment.A cool head when handling complaints and tricky situations.Strong Microsoft Office skills-Excel, Outlook, the works.Planning, organisation, and decision-making skills that keep things moving.A tactful, assertive, and empathetic approach to customer care.Team spirit and top-notch communication.What you''ll get in return Up to 39 days of annual leave (yes, really!) including bank holidays (pro rata for length of contract)A pension scheme that works harder for you.Modern office to work in.Great team to work with.What you need to do now If you''re interested in this role, click ''apply ..... full job details .....