Customer Service Advisor

Customer Service Advisor We''re looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in Cardiff. As a Customer Service Advisor, you will provide property management and tenancy administration support services to branches, landlords and tenants. We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment. Own transport is required due to the location of this role not being on a public transport route. Opportunities for a Customer Service Advisor Support in training towards ARLA - NFOPP qualifications Basic salary £23,875, additional £1,000 once qualified Industry leading training and development Demonstrable career ladder Opportunities for progression Collaborative, rewarding and fun environment Team incentives Key responsibilities of a Customer Service Advisor The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants. You will also co-ordinate and liaise with contractors to ensure repair/maintenance works are carrier out in time and to agreed standards and co-ordinate and arrange relevant statutory safety checks. Skills and experience required to be a successful Customer Service Advisor: Outstanding customer service skills Solid administration skills Resilient, positive, numerate ..... full job details .....