Customer Service Advisor

We''re looking for a friendly, motivated and professional Customer Service Advisor to join the Customer Service team on a 12-month fixed-term contract, covering maternity leave.You''ll work five days a week across Monday to Friday, on rotating shifts between 7:30am and 8:00pm - for example, 7:30AM -3:30PM, 8AM-4PM, 9AM-5PM, 10AM -6PM, or 12PM-8PM.This role is perfect for someone who enjoys variety, teamwork, and making a difference in every customer interaction.Benefits:Private healthcare25 days holiday + bank holidaysEmployees assistance programmeSalary sacrifice pensionElectric car schemeCycle to work schemeAs the Customer Service Advisor, you will be responsible for:Handling inbound telephone calls promptly.Proactively resolving customer enquiries.Producing quotations and estimates.Processing purchase orders.Coordinating email traffic within shared inboxes.The successful Customer Service Advisor will have the following related skills / experience:Strong communication skillsIntermediate IT skills to include Excel, Word and OutlookStrong attention to detailSelf-motivated with a flexible can-do attitudeGood inter-personal skills, must be able to work as part of a team as well as individually ..... full job details .....