Customer Service Advisor

Customer Service Advisor

£24,000 - £24,600 P/A 

Andover

Full Time | Permanent | Monday to Friday | 9am – 5pm  

Do you have good communication skills?

Have you previously worked in customer services office-based role?

Attega Group is currently partnering exclusively with our client in recruiting a Customer Service Advisor to join the team.

The main purpose of this role is to deal with business customers requests via different channels, such as phone calls and emails. 

You will be responsible for trade-related issues and for supporting the Account Managers with day-to-day administration tasks. 

In return, our client is offering a salary of £24,600 P/A plus benefits, including 25 days holiday, employee discounts, on-site events and onsite parking.

This is a full-time, permanent role. The hours of work will be 9am - 5pm, Monday to Friday.

Reporting to the Line Manager your responsibilities will include:

• Taking full responsibility for all business-related customer enquiries,
• Accurately processing company orders,
• Liaising with the Warehouse on deliveries, collections, and stock-related matters,
• Organising customer returns, 
• Maintaining cross-departmental relationships. 

The ideal candidate:

• Will need to have previous office-based customer services experience, ideally from a B2B or business-to-business environment,
• Must have strong customer service & administration skills,
• Will have excellent communication skills - written, oral and listening
• Must be available to work in the office Monday to Friday

For more information on our Customer Service role, please contact Abby in the Attega Group offices today!