Customer Service Advisor

Job Tittle: Customer Service Advisor
Location: Bournemouth
Salary/Hourly Rate: -13.12
Job Type: Temporary, Ongoing with a possibility to go perm
Working hours/days: Monday to Friday 9am-5:30pm

HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international company with multiple offices. The client are looking for an enthusiastic and energetic character to join their financial services company based in Bournemouth as a Customer Service Advisor.

The ideal candidate will be able to demonstrate customer service experience within call centre.

You will be responsible for taking incoming calls made by investors and professionals adhering to compliance and regulations.

General Duties of Customer Service Advisor:

• Taking incoming calls made by investors and professionals adhering to compliance and regulations.
• Prioritise queries and correspond with other departments when necessary to determine the root cause.
• Type and administer correspondence to clients / investors meeting deadlines.
• Ensure quality and accuracy in all correspondence with customers and investors.

General Requirements of Customer Service Advisor:

• Demonstrate customer service experience, ideally gained from the financial services industry, however this isn''t essential.
• Other customer service experience can include any complaint handling, inbound processing and/or banking roles.

If you are interested in the Customer Service Advisor role based in Bournemouth, hit the ''apply now!'' button for an immediate interview!