Customer Service Advisor

Job DescriptionWe are looking for an ENERGETIC and ENTHUSIASTIC customer service specialist, who either has a background within property, or looking to embark within the industry.Our Customer Service Advisors (known locally as a Property Manager), play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve, throughout their time with us. So, we re on the lookout for people with great communication and relationship skills and a passion for delivering a quality customer service!The Role:As a Property Manager you will be fully managing a portfolio of properties across our Clive Watkins brand, building relationships with your internal colleagues and a portfolio of customers and acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy.Providing a first-class service to our customers is at the heart of your role, and working in a fun and positive environment, your day-to-day duties may include: Coordinate urgent and routine repairs and maintenanceLiaise with trades people/contractors and keeping customers up to dateOrganise safety inspections and managing remedial worksLiaise with landlords following regular property visitsAssist customers with general tenancy queriesCarry out weekly partnership calls with colleagues and welcome calls with new customersDealing promptly and courteously to communication with landlord, tenants, contractors, and internal ..... full job details .....