Customer Service Advisor

A great opportunity has arisen to join a business in Wokingham in their friendly Customer Services team of 10. This is a really lovely company to work for. I have great feedback from my placements and I am excited they have another role due to restructuringJob duties include;Answering all calls from customers and processing them in a professional manner.Replying to all email enquiries regarding product repairs and general consumer questions.Taking and processing spare parts orders for both consumer and trade customers.Process PaymentsProvide setting instruction support to customersProficiently be able to find correct parts for customersAlways attempt to answer messages and calls within the agreed target/ timeframe.Process/ check when parts website orders are received with special instructions.Proactively work through lists of jobs by calling customers to provide further informationUpdating repair history with communications from customers.Hours of work are 37 hours flexible working 9am to 4pm, 9am - 5pm or 10am-6pm Monday - Friday, 25 days holiday + bank holidays, free on site parking, on site gym, games room + other benefits! Salary is up to £25,000GDPR: Austin Clark Recruitment Limited is GDRP compliant, if you wish to view a copy of our privacy policy please contact us directly. ..... full job details .....