Customer Service Advisor

Customer Service Advisor Customer Service Representative Customer Support Advisor Contact Centre Advisor Crewe, Cheshire Full-Time 40 Hours per Week 7-Day Rota Variable Shifts Introduction Acorn by Synergie is recruiting for Customer Service Advisors to join a growing team in Crewe, Cheshire. This is an excellent opportunity for someone with experience in customer service, contact centres, retail, hospitality or another service-focused environment who enjoys helping people and finding solutions. You''ll handle customer enquiries, understand their needs and take ownership of issues through to resolution, while working as part of a supportive and collaborative team. If you''re a confident communicator who can stay calm under pressure and genuinely enjoys making a difference to customers, we''d like to hear from you. What We Offer Full-time position, 40 hours per week. 7-day rota with variable start and finish times. Free onsite parking. Free access to onsite gym facilities. Access to the Acorn by Synergie Worker Wellbeing Programme. Acorn by Synergie rewards, discounts and offers scheme. Supportive, friendly and inclusive working environment. Opportunity to develop your customer service skills within a growing team. Key Duties Handle inbound customer enquiries professionally and with empathy. Listen to customers, understand their needs and identify appropriate solutions. Take ownership of customer issues and work towards the best possible outcome. Provide clear and accurate ..... full job details .....