Customer Service Adviser

Customer Service Adviser - DoncasterOur client, a leading independent accident repair group in the UK, is hiring a Customer Service Adviser to join their friendly team in Doncaster. This full-time, permanent role offers a fantastic opportunity to be the first point of contact for customers, ensuring they receive a smooth and positive repair experience.What you''ll be doing: Acting as the main contact for customers throughout their vehicle repair journey Providing regular updates on repair progress Booking vehicles in for repairs and organising collections/deliveries Working closely with colleagues to maintain high standards of service Taking excess payments and handling customer queries Greeting customers with a friendly, professional approachWhat you''ll bring: Excellent customer service and communication skills Organised, proactive, and adaptable A positive, "can-do" attitude and team spirit Reliable, flexible, and willing to get involved Experience in customer service, call centres, or automotive environments is beneficial but not essentialDetails: Location: Doncaster, DN2 Hours: Monday to Friday, 8:00am - 5:00pm (40 hours/week) Salary: 26,836.80 per annum Benefits: Bonus opportunities, 25 days holiday plus bank holidays, excellent benefits, ongoing training, and career developmentFull training will be provided to support your success in this role. If you''re passionate about delivering outstanding customer service and want to grow with a supportive, well-established ..... full job details .....