Customer Service Administrator

Customer Service Administrator Salary: Circa 26,000 (negotiable DOE)Location: EllandHours: Mon-Fri, Full-timeFull-time, Permanent PositionWe are seeking a detail oriented and proactive Customer Service Administrator to join our client''s Energy team. This role is responsible for the setup and ongoing administration of client energy contracts, while providing support to the sales and account management teams. You will play a key role in ensuring all client requirements are met efficiently, maintaining strong relationships with suppliers and customers, and contributing to the successful renewal and management of energy contracts. This position would suit someone who is organised, analytical, and confident managing multiple priorities within a fast paced environment. The Key Responsibilities of the Customer Service Administrator: Validate contract information with incumbent suppliers for new clients and accurately input data into internal systems Collate and analyse metering data to support tendering processes and usage analysis Submit contract termination notices to suppliers in line with contract terms Prepare and submit tenders to energy suppliers Produce pricing analysis and pricing matrices to support sales teams ahead of client meetings Process signed contracts and obtain confirmation of acceptance from suppliers Manage and resolve objections to contract transfers by liaising with suppliers and clients Ensure successful contract transfers and confirmation of live supply ..... full job details .....