Customer Service Administrator

Job Title - Customer Service Administrator Salary - £26,000 - £27,500 per annumLocation - Welwyn Garden CityContract - Full-time, office-basedOverviewOur client is recruiting for a Customer Service Administrator and Technical Support to join a supportive and friendly customer service team. This role is ideal for an organised and proactive individual who has technical experience or is keen to learn, as technical support forms a key part of the position.You will provide excellent customer service to corporate (B2B) clients while handling associated administrative tasks.Key ResponsibilitiesProviding phone and email support to corporate clientsHandling mobile and fixed-line service enquiriesLiaising with suppliers and network providers to resolve technical issuesProcessing new business requestsSupporting internal sales and service teamsUpdating systems and databases accuratelyProducing client reports using Excel (training provided)General office administrationSkills and ExperienceStrong communication skills and professional telephone mannerWell organised with excellent attention to detailTechnical experience or willingness to learnProactive, reliable, and able to take ownershipComfortable working independently and as part of a teamThank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are ..... full job details .....