Customer Service Administrator - Property Surveys

Customer Service Administrator Property Surveys£14 per hour plus exciting and generous incentives for hitting targets!Fully RemoteSelf-Employed / Contract positionWe are seeking a driven, organised and commercially minded individual to join our growing surveying practice.This is a fast-paced, client-facing role combining sales, scheduling, operational coordination and business development within the residential homebuyer survey sector.Speed, accuracy and professionalism are critical. The successful candidate will play a central role in converting enquiries, managing Surveyor diaries and helping drive business growth.Key ResponsibilitiesEnquiry Management and Sales Conversion:Respond immediately to incoming homebuyer survey enquiries (via CRM and direct channels).Professionally present and sell our services to secure bookings.Issue clear, accurate confirmation emails outlining scope, price and terms.Ensure signed terms and payments are received promptly.Sales Progression and Administration:Monitor each instruction through to completion.Maintain accurate CRM records.Ensure correct email sequencing and documentation compliance.Surveyor Diary Management and Logistics:Coordinate property access with vendors and selling agents.Plan and schedule Surveyor appointments efficiently, aiming for two inspections per day.Apply logical route planning and geographic awareness to maximise productivity.Reconfirm all appointments 24 hours in advance.Post-Survey Follow-Up:Ensure Surveyors ..... full job details .....