Customer Service Administrator

OA are partnered with an exciting, growing business in Hatfield, Hertfordshire.We are recruiting on behalf of this client who is currently hiring for Customer Service Administrator to join the team. Are you someone who loves talking to customers and has previous experience in an office Customer Service setting?Hours: Monday to Friday 9am until 5pm (with the potential for 4 days in the office, 1 day working from home - once the training period has been completed) Location: Hatfield, Hertfordshire Salary: £14.29 per hour, holiday pay accrued, PAYE Contract. This equates to £14.29 p/h on a 35 hour week. Customer Service Administrator Responsibilities Handle inbound customer enquiries via telephone Make outbound calls to customers where required Process customer ordersFollow established processes to ensure work is completed accurately from start to finishLiaise with customers and internal teams to ensure orders progress smoothlyMaintain accurate documentation and administrative recordsProvide general administrative support as required Customer Service Administrator What We''re Looking For Previous experience within a customer service/contact centre role Excellent attention to detail with the ability to follow established processes accuratelyStrong organisational skills and the ability to manage a varied workloadConfident communicating with customers and colleagues over the phone and via emailPositive attitude with a genuine willingness to learn and developAbility to pick up new ..... full job details .....