Customer Service Administrator

Rewards and Benefits on Offer;Immediate start Monday - Friday working hoursPay rise after 8 weeksFriendly and supportive working environment Varied and interesting roleFree on-site parkingThe Company you will be working for;MTrec Commercial are proudly supporting our client on their search for an experienced Customer Service Administrator to join the team as soon as possible. This is a temporary assignment for initially 2 to 3 months with the possibility of this being extended. If you feel you have the required skills and experience, then please apply for an immediate response! The Role you will be doing;Preparing detailed and accurate work instructions for Account Manager approval.Respond to phone calls and emails to schedule customer stock deliveries using in-house booking systems, ensuring accurate customers and stock codes are logged for the warehouse, ensuring delivery date issues are raised with Account Managers.Implement the destruction of obsolete stock as requested by Account Managers.Manage the reordering of consumables and company''s base materials from approved suppliers.Keep in-house system up to date to ensure accuracy and visibility, including updating projects with information provided by both customers and account manager.Taking and logging callsProactively communicate concerns in a timely manner.Prepare customer SEP''s for approval in a timely manner to ensure no impact upon production windows. Check AB samples, raising concerns with Account Managers, and ..... full job details .....