Customer Service Administrator
Job Title: Customer Service and Sales Support CoordinatorLocation: Hybrid (Office-based + Home Working on Fridays and one additional day) Hours: Full-Time, 38.5 hours per week (across 4.5 days) Salary: £13.45 - £14.00 per hour (£26,926.90 - £28,028 annually, depending on experience)Are you a proactive individual with a background in customer service or sales? Do you thrive in a dynamic environment where you can make a real difference? Join our client as a Customer Service and Sales Support Coordinator and become a vital part of our collaborative team committed to delivering exceptional customer experiences and business success.About the Role: As a key partner, you''ll share in the responsibilities of ownership, supporting the delivery of customer orders, promoting our core values, and contributing to our shared success. You''ll work closely with customers and internal teams to ensure seamless order processing, timely deliveries, and excellent service.Key Responsibilities: Sales Support: Create and process sales orders, ensuring all customer details meet PO requirements Conduct credit checks promptly Create part records and BOMs for new requirements Acknowledge sales orders swiftly Generate work orders for manufactured parts Respond promptly to customer requests Deliveries: Coordinate with internal teams and customers to arrange deliveries Arrange transportation, considering any special customer needs Generate dispatch notes and ensure compliance with HandS and ..... full job details .....
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