Customer Service Administrator

Great opportunity to join a team of long serving employees where this is strong culture of collaboration and team work.Our client is a forward thinking medical supply company supplying that continues to grow . The company is focused on sustainability and supports several international conservation projects. They are looking for a customer service administrator to work in a small team to process all orders received and work alongside the operations manager to support broader customer service activity.Candidates must have a driving licence with own transport due to location. Customer Service Administrator Benefits and Package:Monday to Friday (09:00 - 17:00)Free ParkingContributory pension schemeOffice basedCustomer Services Administrator Responsibilities:Process all orders received via the e-commerce system and direct emails.Deal with customer enquiries by telephone and email e.g. order queries such as late orders, stock availability, pricing, customer complaints and special order requestsEnsure customer PO''s are recorded on orders, create of despatch notes.Support field based sales execs with occasional queries.The ideal Customer Service Administrator will:Have an excellent telephone manner and be very customer focused.Initiative and a proactive approach to team work. Good computer skills and the capacity to learn new systems and processes. Basic MS Word and Excel.Good written communication skills essentials in order to send emails to customers.Some customer service ..... full job details .....