Customer Service Administrator

Customer Service Administrator

Role: Temporary to Permanent

Location: Swindon

Working in a busy, vibrant but friendly office, you would provide support to a team of account managers looking after multiple client accounts across various industry sectors.

The Role:

• Day to day activities include phone and email communication with clients.
• Answer end consumer queries i.e. issue refunds
• Deal with couriers
• General Administration.
• Compiling reports.
• Quoting customers for ad-hoc services or requests.
• Liaising with suppliers and Account Managers

Skills and Experience:

• Great interpersonal skills
• The ability to multi-task-
• Excellent IT skills and the ability to pick up new software packages is essential.
• Experience of working in a busy office environment.
• Good customer service skills and attention to detail required.
• Flexibility, working alone or as part of a team.
• Previous and proven experience in a commercial customer service/administration environment

Benefits:

• Competitive salary
• Parking On Site
• 40 Hour week
• Working hours 9:00 to 5:30, Mon - Fri

Our client is based outside of Swindon and your own transport would be essential for this role

By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment.