Customer Service Administrator

Customer Service Administrator

Pertemps are currently recruiting for a Customer Service Administrator to join a Manufacturing business based in Hook. This is a full-time, permanent position.
The main purpose of the role is to provide superior customer service support to all customers and stake holders.

Responsibilities as a Customer Service Administrator:
- The main purpose of the role is to provide superior customer service support to all customers and stake holders.
- Manage telephone and email enquiries
- First point of contact for existing and potential customers
- Processing orders and information on SAP
- Working with customers and sales representatives to provide resolutions
- Helping with complaint management
- Establish and promote customer relationship building

Requirements:
- Strong customer service experience
- Experience with SAP is desirable
- Previous experience with ERP systems
- Excellent organisational skills
- IT literate and good knowledge of Microsoft programmes
- Excellent written and verbal communication skills
- French or German speaking is an added bonus

The Customer Service Administrator Role:
- Monday - Friday
- Hybrid working available after 3 month probation period
- -28,000 - -30,000 depending on experience
- 24 days annual leave plus bank holidays
If you are interested in this Customer Service Administrator position, please apply below or give Jemma a call at Pertemps Basingstoke.