Customer Service Administrator

Customer Service Administrator 26,000 per annum + benefitsMelksham, WiltshirePermanentCMD Recruitment is proud to be supporting this global business, who are a market leader in their field, who are currently recruiting for a Customer Service Administrator to join a busy office-based team in Melksham.This role focuses on processing orders, supporting customers and providing administrative support to the wider sales team to ensure day-to-day operations run smoothly. Key Responsibilities:Processing customer orders via email, phone and webResponding to customer enquiries in a professional and timely mannerSupporting the external sales team with administrationSending and following up pro forma invoicesProcessing credits and replacementsMaintaining accurate records within CRM and SageSetting up new customer accounts and completing credit checksLiaising with the warehouse to ensure orders are dispatched within agreed timeframes About You:Previous experience in a customer service, administration or order processing roleStrong organisational skills and attention to detailConfident communicatorComfortable using CRM systems and Microsoft OfficeThis is a varied role within a supportive team, ideal for someone who enjoys a structured, office-based position with a mix of customer interaction and administration. Hours of work will be Monday to Friday 9am - 5pm (37.5 hours per week). This position is 100% office based. This is a great opportunity to grow and develop within the business and ..... full job details .....