Customer Service Administrator

Customer Service AdministratorLocation: Office-based Mon-Thurs (on site), Friday working from home Type: Full-time, Permanent, ASAP Start Salary: 25,720My client based in Speke, Liverpool are now seeking a Customer Service Administrator to act as a central point of contact for consumer queries while providing administrative support to the Sales Desk and Sales Administration Manager.Key Responsibilities:Handle customer enquiries via phone and emailProvide accurate and timely customer service supportMaintain customer service records and reportsAnswer incoming calls, including reception overflowSupport the Sales Desk with general administrationEnsure all customer care standards are metProvide reception cover during holidays and sicknessAbout You:Strong customer service focus with a administration backgroundConfident communicator, both written and verbalCompetent in Microsoft Word, Excel, and OutlookHighly organised with strong attention to detailAble to work under pressure and meet deadlinesPrevious customer service experience desirableThis is an excellent opportunity to join a well-established, reputable business offering a supportive team environment and flexible Friday home working.Brook Street NMR is acting as an Employment Agency in relation to this vacancy. ..... full job details .....