Customer Services Coordinator

Customer Services Coordinator Full-Time On-site- Days and Weekends Liverpool, Estuary Business Park Free onsite parking Salary: £26 28k (DOE) + Performance bonus Tyrenet are looking to increase their coverage over a 24-hour period so there is some flexibility required on shift patterns. Expected work patterns include working 5 days per week, with days off in lieu for weekend days worked. Shifts vary between 6-3 and 8-5 during the week and 6-2 and 2-10 at the weekends. The Challenge As a Customer Services Coordinator at Tyrenet, you ll play a vital role in delivering fast, reliable, and friendly, first-class service to our customers. You ll be the first point of contact, supporting our 24/7 operations, powered by a dedicated team and a trusted network of tyre partners nationwide. We combine reliable customer service with operational excellence to deliver results for our clients across logistics, transport, and commercial vehicle fleets. The Approach We re looking for someone who thrives in a fast-paced environment, is passionate about delivering excellent service, and enjoys solving problems under pressure. Using our internal systems, you ll manage inbound calls, assess each situation, and coordinate the most appropriate solution through our trusted tyre partner network, keeping customers informed throughout. You ll be part of a supportive, team-focused environment where attention to detail and customer care make a real difference. Key Responsibilities Handle incoming ..... full job details .....