Customer Service Administrator

Customer Service AdministratorHampshire£30,000 - £32,000 (dependent on experience) About the BusinessThis is an exciting opportunity for a Customer Service Administrator to join a well established engineering and technical business that supplies specialist lifting products used across a wide range of industries.The business has a genuine family feel, with many long-serving staff members and very low employee turnover. The Customer Service Administrator will be joining a small, supportive team in a stable and growing organisation that values its people and offers long term career prospects.The products are highly engineered and long lasting, with customers returning them for ongoing calibration, servicing, and maintenance. This creates a steady stream of repeat business and strong long-term customer relationships. The Role of the Customer Service AdministratorAs a Customer Service Administrator will be the main point of contact for customers, handling enquiries and processing orders from start to finish.This is a reactive role with no outbound sales activity. Customers will contact you by phone or email for advice on product selection, pricing, lead times, and service requirements. The Customer Service Administrator will work closely with the sales and operations teams to convert quotations into orders and provide excellent customer support throughout the process.This is a hands on role in a technical environment, ideal for a Customer Service Administrator who enjoys ..... full job details .....