Customer Service / Administration / Communications Apprentice

Apprenticeship Opportunities - Customer Service / Administration / Communications Apprentice Gain a recognised qualification while developing practical skills in customer service, administration, communications and community engagement. About Us: Bridgnorth is an historic market town on the banks of the River Severn. The town currently has a population of 12,000 and acts as a centre for the rural area of eastern Shropshire. It has strong links with the nearby West Midlands conurbation and is a popular leisure destination. It is likely that there will be significant population growth in the wider area over the next decade. We are looking for Customer Service / Administration/ Communications Apprentices to support the delivery of excellent customer service, communications and administrative support across the Town Council whilst undertaking a recognised apprenticeship programme Some main duties of the role includes: Provide a friendly, professional and welcoming first point of contact for residents, visitors, councillors, community groups and partner organisations. Respond to enquiries received in person, by telephone, email, online and through social media, resolving them where possible or signposting/referring them appropriately Assist in creating, updating and publishing content for the Council s website, newsletters, social media platforms and other communication channels. Provide general administrative support, including filing, scanning, photocopying, document ..... full job details .....