Full time Temporary

Customer Service Admin

Pertemps Bristol Commercial

Yate, South Gloucestershire, BS37 4BD

£13.90 per hour

Posted: 09 June 2026 (3 weeks ago)

Closing date: 09 July 2026

Ref: 60130054

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About the Role

This role is for a Customer Service Admin based in Yate, working full-time on a temporary contract for six months, with a pay rate of £13.90 per hour. The position involves handling client and customer queries and orders over the phone as part of a helpdesk team. Key responsibilities include promptly acknowledging and logging all helpdesk issues in the system, tracking correspondences, and managing queries through to resolution. Maintaining accurate records of activities is essential. Candidates should have proven experience in administrative or customer service roles. The working pattern is Monday to Friday, 08:30 to 17:00, and the role starts immediately.

Job Description: Customer Service Administrator
Location: Yate, Bristol
Contract Type:Start ASAP Temporary 6 months Commitment - This could be extended
Hours: Monday to Friday, 08:30 - 17:00
Pay Rate £13.90ph
Overview:
This position is ideal for a customer focused individual who thrives on supporting clients and customers. You will handle queries and orders via the phone ensuring responsive and effective service as part of the helpdesk team.
Key Responsibilities:

Promptly respond to and acknowledge all helpdesk queries
Log helpdesk issues in the system using the specified format and track all correspondences.
Manage queries diligently until resolution.
Maintain accurate records of key activities.

Requirements:

Proven experience in administrative roles or customer service environments.
Strong organisational skills with the ability to multitask in a fast-paced setting.
Excellent communication skills, both verbal and written.
A proactive, can-do attitude, with a keen eye for detail.
Strong team player with excellent relationship building capabilities.

Free parking and close walking distance to the train station in Yate
If you are interested in this role then please Click on Apply.

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