Customer Service

Customer Service Administrator - Contract until end September Location: HuddersfieldContract Type: TemporaryWorking Hours: Monday to Friday (8:30 am - 4:30 pm) / (11.30am - 8.00 pm ) Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where every day brings new challenges? If so, we invite you to join our vibrant team as a Customer Service Administrator in Huddersfield!What You''ll Do:As a key member of our team, you''ll be the first point of contact for students, parents, and stakeholders. Your responsibilities will include:Engaging with Customers: Answering queries via phone, email, and in-person, ensuring every interaction is positive and informative.Issue Resolution: Handling customer concerns promptly and effectively, ensuring feedback is addressed and necessary actions are taken.Administrative Support: Assisting with financial controls, including credit control, reconciliations, and managing student payments.Front-of-House Duties: Welcoming visitors, distributing mail, and managing parcel pick-ups, creating a warm and inviting atmosphere.Communication: Preparing written correspondence and publishing signage for notice boards to keep everyone informed.Event Organization: Helping to plan and execute social events, promoting engagement among residents and enhancing community spirit.Marketing Collaboration: Working with our marketing team to explore new avenues and promote our services effectively.Who You Are:We''re ..... full job details .....