Customer Relationship Manager

Overview

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team. We are looking for a professional sales professional who will support this home to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of a first-class care home. You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community.Rewards Package

Attritive salary, alongside a competitive commission structureAccess to a range of retail and leisure discountsAccess to a range of wellbeing support and Best Doctors ServiceOpportunity to develop within a hugely supportive teamResponsibilities

Managing enquiries to improve the conversion rates and achieve occupancy targetsExcellent communication skillsNetworking within the local community to raise the profile of the home and generate enquiriesSupporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancyIdentifying opportunities to improve sales and marketing performanceNeed to Have

Have proven sales and marketing experience preferably in healthcare but not essentialHave the ability to analyse data on Salesforce or similar CRM applicationBe self-motivated and target drivenHave interpersonal and professional qualitiesConfident user of Microsoft Office (Excel/Powerpoint)Full UK driving licenceNeed to Do

Represent Barchester and our state of the art home in a friendly and professional mannerResponsible for all sales activity for the homeTalking to potential new residents over the phone, and providing informative and welcoming tours of the homeEngage with residents and relatives to understand their experience and requirementsRespond to sales enquiriesActively generate leads and identify local marketing opportunitiesMaintain a contacts databaseBarchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to ..... full job details .....