Customer Relations Executive

Customer Relations Executive Job Location: Poole, Dorset Job Type: Permanent Salary: £28,000 - £30,000 Depending on experience Hours 37.5 hours per week, Monday Friday 8am 4:30pm Benefits: An excellent starting salary A friendly, fun working environment Free parking 23 days holiday per year, plus bank holidays Company pension scheme Death in service benefit 24/7 healthcare scheme Cycle to work scheme A supportive and welcoming team within a modern office environment The opportunity to hone in on your skills with the company s support to make this role your own A leading manufacturing company for the leisure industry who have been established over 20 years are recruiting for a Customer Relations Executive to join their friendly team on a permanent basis at their; dynamic, busy and hardworking office based in Poole. In this important role you will be tasked with ensuring the customer journey is delivered at the highest standards whilst working closely with internal and external departments to ensure customer enquiries and warranty claims are dealt with in a timely manner. This is a really exciting opportunity to work for a well-established and friendly company where you will be as the Customer Relations Executive: Providing first class customer service Dealing with customer queries via phone, email, social media, post etc Responding to enquiries regarding aftersales, warranty claims and product issues, ensuring any discrepancies are resolved and the customer is ..... full job details .....