Customer Reference and Technical Support Officer

This role involves providing customer reference and technical support within the fast-paced FMCG industry. Based in Manchester, the position is a fixed-term contract for six months, requiring a proactive individual with strong communication skills and the ability to adapt to a constantly changing environment.Client DetailsThis opportunity is with a medium-sized organisation operating within the FMCG sector. They are known for their commitment to delivering high-quality products and services to their clients. The company values professional growth and is dedicated to fostering a supportive work environment.DescriptionCompile accurate customer technical documentation and prepare detailed artwork briefs, ensuring compliance with both internal standards and industry regulations.Coordinate multiple projects simultaneously, liaising with internal teams and external stakeholders to ensure all tasks are completed within agreed deadlines while maintaining accurate records and key project data.Review, proofread, and approve artwork to ensure accuracy, quality, and compliance with customer and business requirements.Maintain and update web-based systems as required, ensuring data integrity and meeting the needs of both internal and external stakeholders.Provide administrative support to the wider team, assisting with general office and departmental duties as required.Adhere to all health, safety, and hygiene regulations by promoting and maintaining a clean, safe, and compliant working ..... full job details .....