Customer Order Management Administrator

Customer Order Management AdministratorLocation: Peterborough (Hybrid) Contract Duration: 6 Months Start Date: May 2026 Pay Rate: 13.49 per hour (PAYE)The RoleWe are seeking a detail-oriented Customer Order Management (COM) Administrator to join our team in Peterborough. This is a vital support role focused on the "behind-the-scenes" mechanics of our order lifecycle. You will provide the administrative backbone for the COM team, ensuring that orders move seamlessly from entry to export.Work Pattern:Hybrid: 3 days per week onsite (one specific day must be spent with the full team).Flexibility: Occasional attendance for workshops, audits, or meetings as required.Key ResponsibilitiesIn this role, you won''t just be "inputting data"-you''ll be ensuring global logistics move smoothly. Your daily tasks will include: Order Processing: Accurately entering customer orders and manually allocating parts within our management system.Documentation: Compiling and distributing essential export and shipping documents.Data Integrity: Performing "data cleansing" and maintenance (pricing, customer details, order holds) to keep our systems running efficiently.Reporting: Preparing and distributing standard internal reports to keep the team informed.Support: Providing general administrative aid, including filing, scanning, and credit/debit administration.Performance GoalsWe pride ourselves on excellence. In this role, you will strive to meet the following benchmarks:Accuracy: Maintain a 98% order ..... full job details .....